After your order is dispatched you can track the delivery status of your order online with Italian Post by clicking on “order history” in the Order Status page. You can view the status of your order at any time by visiting the order history page.

Most orders are dispatched within 1-2 business days (processing time does not include weekend days).

Orders are dispatched on business days only (Monday through Friday, excluding major holidays).

Once an order has been submitted, we cannot change, add to or cancel an online order once payment has been received. If you no longer need your order once it is delivered, you can return it back to us in its original condition within 14 days of receipt by accessing our returns portal here. For further information about returns please see our returns policy here.

We're sorry, we are currently unable to accept orders that are billed or shipped to destinations outside of Italian. We apologise for any inconvenience.

Check the status of your most recent orders by visiting our Order Status page.

Processing
Your order is currently being processed into our warehouse system. The order is now being managed by our Warehouse team, who will select, pick and package your order in time for dispatch.

Dispatched
Italian has collected your order from our warehouse and is in the process of delivering it to you. You may track this delivery with Italian by clicking on the 'Italian' link in the Tracking column.

Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

● Item(s) not available.
● Difficulty in processing payment information.
● Cannot deliver to address provided.
● Duplicate order was placed.
● Cancelled due to a customer request.

Once an order has been submitted, we cannot change, add to or cancel an online order once payment has been received. If you no longer need your order once it is delivered, you can return it back to us in its original condition within 14 days of receipt by accessing our returns portal here.

coskingcosmetics.com accepts orders for delivery within Italy. For orders to be shipped outside of Italy, please visit our Store Locator.

Payment by PayPal

If you need assistance with your online order,Please send us your email through this form.

It is very important to follow instructions and read the ingredients label before using any product on your skin. If you have experienced allergic reactions in the past, we suggest that you interrupt usage of the product, take note of the ingredients and consult a dermatologist should the symptoms persist. It is also important not to use products that have an expired date.