Welcome to coskingcosmetics.com (the "Site").
Welcome to our Cosking web site,provides the services available on the Site to you subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understood and agreed, without limitation or qualification, to be bound by these Terms and Conditions. Please note that if you visit one of our other regional Sites, you are subject to the terms and conditions applicable for that Site and we suggest that you consult such terms and conditions.

1. Privacy
Please review our Privacy Policy so that you may understand our privacy practices.

2. Eligibility
To be eligible to purchase goods on this Site and to lawfully enter into and form contracts on this Site under Italy law you must: (a) be aged 18 or older; and (b) register on the Site;

3. Prices
All prices indicated for products available via the Site are inclusive of GST (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered and delivery charges as set out in the Delivery Section of the Site.

4. Products and Services for Personal Use
The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

5. Purchase Related Policies and Procedures
To view policies and procedures related to orders placed through this Site (such as order processing, shipping and handling, returns and exchanges), click here.

6. Accuracy of Information
We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the Site are accurate, complete, reliable, current, or error-free.

7. Placing an Order and Order Acceptance
You will be guided through the process of placing an order by a series of simple instructions on the Site. You will be offered the opportunity to review your proposed order and confirm or correct it prior to finally placing your order.

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of these Terms and Conditions (including our Privacy Policy) or if we identify a product or pricing error.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. See Cancellation section of the Site.

8. Returns & Exchanges
Online Returns & Exchanges
We hope that you are delighted with your order. However, if you are not entirely satisfied with your products purchased from Cosking Online, you may return any item in its original, unused condition for a full refund or exchange within 14 business days from delivery.

Refunds and Exchanges will be processed within 8-10 business days after we receive your return. Refunds will be made against the original payment method used.

9. Title to Goods
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

10. Delivery
We will deliver the goods in accordance with the delivery option selected by you during the order process. We do not accept any liability whatsoever for delayed delivery caused by any third party.

11. Acceptance of Goods
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you return the goods in accordance with the returns Policy & Procedure. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If the goods you receive are damaged or faulty in any way, or not what you originally ordered we will be happy to exchange the items or offer you a refund.

12. Complaints
If you wish to complain about any matter in respect of the goods please contact Customer Service.